FAQ


Expert Tips for Cam Site Success
Get clear answers to popular questions, making it easier to navigate LiveJasmin and similar platforms.
What is LiveJasmin?
LiveJasmin is a popular online adult webcam platform that connects users with live models for real-time video chats and shows. It offers live video streams and interactive chat with performers from around the world. In other words, it’s a website where adult performers (models) broadcast live video, and members can watch and interact. LiveJasmin has become one of the largest adult cam sites globally, known for its high-quality streams and wide selection of models. Important: Because it features adult content, the site is strictly for users aged 18 or older.
How does it work?
LiveJasmin works on a credit-based system. After creating a free account, you can purchase credits (the site’s virtual currency) and use these credits to interact with models. You can browse online models and enter their free chat rooms to text-chat or get a preview. For a more exclusive experience, you can invite a model to a private show, which is a one-on-one session where you are charged a per-minute rate in credits. During private shows, the model’s full attention is on you, and they can perform specific requests within the site’s guidelines. The credit cost per minute is set by the model (rates vary). When you initiate a private session, credits are deducted from your balance every minute. Aside from private chats, credits can also be used for sending tips, buying virtual gifts for models, or accessing other premium features. Overall, the process is: sign up -> buy credits -> choose a model -> enjoy a private chat or other paid interactions. Basic text chat in public rooms is typically free, but video and intimate interactions require credits and a premium status (paid membership).
How do I reset my password?
If you forget your password or need to change it, LiveJasmin provides a straightforward process:
- On the login page, click the “Forgot Password” link.
- Enter the email address associated with your LiveJasmin account. The site will send a password reset link to that email.
- Go to your email inbox and find the message from LiveJasmin (it may arrive within a few minutes). Click the reset link provided.
- You’ll be taken to a secure page where you can choose a new password. Enter your new password (and possibly confirm it by typing it twice), then submit.
- Now you can log in with your new password.
Make sure your new password is strong (a mix of letters, numbers, and symbols) to keep your account secure. If you don’t receive the reset email, double-check that you entered the correct address or check your spam folder. In case you no longer have access to your email or encounter issues, you may ne
How do I purchase credits?
Purchasing credits on LiveJasmin is simple. Credits are the virtual currency you need to pay for private shows, tips, and other premium features. Here’s how you can buy credits:
- Log in to your LiveJasmin account. Once logged in, look for a button or menu option that says something like “Get Credits” or “Buy Credits.” This is usually at the top of the page (often visible on the header menu)
- Choose a credit package. LiveJasmin offers preset packages (e.g. 27.99 credits, 67.99 credits, 97.99 credits, etc., with corresponding prices). Select the amount of credits you want to purchase. Packages might have bonus credits included – larger packages often give a better rate per credit.
- Select your payment method. You’ll see options such as credit card, PayPal, Skrill, etc. Choose your preferred method. For example, if paying by card, you’ll enter your card details; if by PayPal, you’ll be redirected to log in to your PayPal account.
- Complete the payment. Follow the on-screen instructions to authorize the payment. The site is secured for transactions, so your information is encrypted. After confirming payment, wait for the transaction to process.
- Credits are added to your account. Once the payment is approved, the credits should appear in your balance immediately or within a few minutes. You’ll typically receive a confirmation email or receipt as well.
After purchasing, you can start spending credits on the site. For instance, entering a private show will show a timer or your credit balance depleting as you are charged per minute. Keep an eye on your balance – you can always top up with more credits as needed. If you encounter any issues (payment declined, or credits not appearing), contact customer support with your transaction details.
What should I do if I suspect unauthorized access to my account?
If you think someone else has gained access to your LiveJasmin account (for example, you notice logins that weren’t you, or unexpected charges/credit usage), act quickly:
- Change your password immediately. Log in and go to your account settings to update your password to a new, strong one. If you cannot log in (perhaps the intruder changed the password), use the “Forgot Password” function to reset it via your email. This is the first step to lock them out.
- Check your account details. Look at your purchase history and credit balance. If credits were spent or purchased without your knowledge, note those details. Also, verify your email on file hasn’t been changed.
- Contact LiveJasmin customer support. Their support is available 24/7 via live chat and email. Explain the situation – that you suspect unauthorized access – and provide relevant details (your username, and any suspicious activity). They may temporarily lock the account to prevent further misuse and can investigate any recent transactions. If credits were fraudulently used, LiveJasmin might be able to revert them or suggest next steps (though they handle such cases on a case-by-case basis).
- Check your devices for security. Make sure the issue isn’t on your side: run a virus/malware scan on your computer to ensure no keylogger or malware was stealing your credentials. And if you use a shared or public computer, always remember to log out after use.
LiveJasmin’s team will guide you— they may ask some verification questions to confirm you are the account owner. After that, they can help secure the account.
What is JWSBill on My Statement? Is It a Scam?
If you see JWSBill on your credit card or bank statement, don’t worry—it is not a scam. JWSBill is the official billing descriptor used by LiveJasmin for transactions. Instead of displaying “LiveJasmin,” the charge appears under JWSBill to ensure privacy.
If you’ve recently purchased credits or a membership on LiveJasmin, this charge is legitimate. To verify, check your LiveJasmin transaction history or visit JWSBill.com—the official billing support site.
If you don’t recognize the charge, ensure no one else has used your payment method. If necessary, contact LiveJasmin support or your bank. JWSBill is not a scam; it’s the discreet billing name for LiveJasmin transactions.

Pages